Shipping Policy

We aim to deliver every order quickly and safely.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays are processed on the next business day.

Shipping Time

Estimated delivery time:

• Standard Delivery: 4–10 business days
• Remote locations may require additional time.

Delivery times may vary during holidays, sales, or due to courier delays.

Shipping Charges

Shipping charges are displayed during checkout before payment.

Free shipping promotions may be offered from time to time.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS (if available).

Delivery Issues

If your order has not arrived within the expected timeframe, please contact our customer support team for assistance.

Incorrect Address

Customers are responsible for providing accurate shipping information.

Qimoto.shop is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Lost Packages

If a package is confirmed lost during transit by the shipping carrier, we will investigate the matter and provide a replacement or refund where appropriate.